Frequently Asked Questions
How long will it take to receive my shipment?
After your order is placed we will require 2-5 business days to process, pack and ship your items. We do not ship on weekends or US public holidays. Once your order has shipped, you will receive an email with your tracking number. See below for additional
time needed for transit:
For orders shipping within the US:
Standard Shipping - USPS First Class or Priority Mail which takes between 2-7 days to arrive.
Premium Shipping - USPS Priority Mail which can take 1-3 days to arrive.
Express Shipping - Guaranteed next or second-day delivery from the time of shipping. Signature confirmation is required.
Media Mail - Cost effective way to ship records, CDs and DVDs which takes between 2-14 days to arrive.
For orders shipped outside of the US:
USPS Priority Mail Express International – Delivery in 3-5 business days for many major markets. Average number of days may vary based upon origin and destination.
USPS Priority Mail International - Delivery in 6-10 business days for many major markets. Average number of days may vary based upon origin and destination.
USPS First-Class Package International - Delivery time varies by destination but most packages are fully trackable to their final destination. It can often take up to 5 weeks for international orders to arrive via this method.
International orders may take up to 4 weeks for delivery. We are not responsible for any applicable customs charges or import duties.
If you received an Order Update email with a tracking number and still have not received your shipment after four weeks please contact customer support here.