General Information

  • Contact information

    Though we encourage you to submit a help desk ticket at http://help.merchdirect.com/customer/portal/emails/new...

  • Contacting Merch Direct bands & artists

    We do not have direct, regular contact with the bands. You may attempt to contact any of our clients via Twitt...

  • Item restocks

    We cannot be sure when a particular store or item is being restocked. As soon as we receive items, the invento...

  • Sizing Chart

    These measurements are for the majority of our t-shirts and sweatshirts. Please use the size chart for example...

  • International Orders that are Unclaimed/Returned to Sender

    All of our international orders are shipped via the United States Postal Service. The UK and Canada have acce...

  • How to apply laptop decal

    Step 1. Wash hands with soap and warm water to remove any natural oils and grease. Dry hands thoroughly. ...

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