General Information

  • Contact information

    Though we encourage you to submit a help desk ticket so we can assist you more effectively, Merch Direct custo...

  • Contacting Merch Direct bands & artists

    We do not have direct, regular contact with the bands. You may attempt to contact any of our clients via Twitt...

  • Item restocks

    If your desired size is out of stock, you will need to check back at a later time or contact us for more speci...

  • Sizing Chart

    These measurements are for the majority of our t-shirts and sweatshirts. Please use the size chart for example...

  • International Orders that are Unclaimed/Returned to Sender

    All of our international orders are shipped via the United States Postal Service. The UK and Canada have acce...
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