Returns & Exchanges

  • Concert/show purchases

    We can only take back merchandise that was purchased online with an associated Merch Direct order number.

  • Return policy

    We do not do exchanges. If you would like to return an item, please go here to submit a support request: http...

  • Wrong item/order received

    If you've received: An incorrect size or item An order with a missing item A damaged item The incorre...

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